Website
Report broken links, media problems or mobile layout issues with the exact page and device.
RA ATUM Support
RA ATUM Website Pro
Use the correct support path for the website, wallet, Explorer, RA KIDS or Node Operator Platform. Never share private keys, seed phrases or signing secrets with anyone.
Wallet
Include the public address, network name and non-sensitive error text—never a private key.
Explorer
Provide the transaction ID, block height or public address you searched.
RA KIDS
Describe the game stage, reward action or shopping step without sharing account secrets.
Node Operator
Include the candidate ID, app version and public status evidence; redact credentials and keys.
Security
Treat anyone requesting a seed phrase, private key or remote wallet access as unsafe.
Verified Boundaries
- Official website: raatum.com
- No support agent needs your private key
- Finalized transaction IDs are safe to share
- Sensitive logs must be redacted